Susan Otim-Neal is the Founder and Principal of Syncerity Speaks.  She facilitates transformative learning experiences and powerful conversations, whether working with clients one-on-one to build their leadership and communication skills, or developing meaningful group interactions on issues related to interpersonal or cultural differences.  A former financial analyst and consultant for international professional services firms, Susan brings more than a decade of finance and communications experience to her coaching practice where she is accelerating the growth and transformation of women leaders and teams.  She is a frequent speaker on topics related to leadership, inclusion and mindful communication. Susan holds a Bachelor’s degree in finance from George Mason University and is an Associate Certified Coach (ACC) and Emotional Intelligence (EQ) practitioner.  She has been an active member of numerous professional associations and community organizations, and enjoys helping people work smarter, together.


My Story

Born in Uganda and having grown up in three countries in communities of various backgrounds, I enjoy finding ways to help myself and others communicate and relate more effectively. In 2004, having graduated with a finance degree while simultaneously playing basketball as a captain of George Mason University’s women’s basketball team, I embarked on a nearly decade long career in business, primarily consulting in finance related roles. During those years, I felt the most fulfilled when elements of my work touched upon speaking, writing and facilitating others’ growth. I completed numerous trainings and programs on personal and professional development, read and listened to countless numbers of books, and sought various opportunities to share value-adding resources.


As a reflective practitioner spending time in prayer and meditation, I temporarily stepped back from the business world in 2012 to re-evaluate my career path and to discover my Soul’s calling. During my sabbatical, the idea of coaching as a calling emerged. Pushing the thought aside, I completed 600 hours of hands-on training in broadcast communications, obtained a broadcasting diploma, and began consulting on communications related projects. Subsequently, I pursued professional coaching certification through a rigorous and highly respected, ICF (International Coach Federation) accredited training program. As I progressed through my program, I began to reflect on past failures and successes on the basketball court, in my career, and with personal relationships. I searched for common elements that either catapulted or undermined my results, and a common theme emerged. All things being equal, my game, regardless of the arena I played in, was influenced by how effective or ineffective my leadership presence was. When my presence was authentic and effective, my relationships and outcomes were more successful. When my personal presence faltered, many times, so did my outcomes.


As I began working with leaders and groups I discovered that having an ineffective personal presence is a common, dynamic, and often mysterious hindrance to our work and relationship success. Consequently, when clients present professional or personal challenges, I support them in developing leadership presence as part of a greater, in-depth collaborative process. Want to learn more? I’d love to hear from you. Contact me to discuss your aspirations and desired outcomes, and discover how we would work together.