SYNCERITY SPEAKS®
Privacy Policy
Effective Date March 1, 2026
Syncerity Speaks® LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at http://www.syncerityspeaks.com (the “Site”), sign up for our courses or waitlists, subscribe to our newsletter, or otherwise interact with our services.
By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site or provide us with your personal information.
Who We Are
Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide when you interact with our Site, including:
- Contact Form: Your name, email address, and message content when you reach out through our contact form.
- Course Waitlist: Your first name, email address, and optional responses (such as what you hope to gain from a course) when you join a course waitlist.
- Newsletter Signup: Your email address when you subscribe to our blog newsletter, “Where Leadership Meets Life.”
- Coaching Inquiries: Any information you voluntarily share when scheduling a consultation or engaging in coaching services.
Information Collected Automatically
When you visit our Site, certain information is collected automatically through cookies and similar technologies:
- Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
- Device Information: Browser type, operating system, screen resolution, and device type.
- IP Address: Your approximate geographic location based on your IP address.
This data is collected through Google Analytics and standard WordPress functionality. See Section 6 (Cookies) for more details.
Information We Do Not Collect
We do not collect sensitive personal data such as financial information, health records, Social Security numbers, or government-issued identification through our Site. We do not knowingly collect personal information from children under the age of 13.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and provide the services you request.
- To send you course-related communications, including waitlist updates, enrollment information, and founding cohort pricing details.
- To deliver our newsletter with insights on leadership, purpose, and professional development.
- To improve our Site, services, and user experience based on aggregate usage patterns.
- To comply with legal obligations and protect our legitimate business interests.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
How We Share Your Information
We may share your personal information with the following categories of third-party service providers who assist us in operating our business:
- Email Marketing Platform: We use ConvertKit to manage our email communications, including newsletter delivery and waitlist management. Your name and email address are stored on their servers. [Kit Privacy Policy].
- Website Hosting: Our Site is hosted by [WordPress]. They may have access to server logs that include your IP address and browsing activity.
- To deliver our newsletter with insights on leadership, purpose, and professional development.
- Analytics: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects anonymized usage data. You can learn more about Google’s data practices at https://policies.google.com/privacy.
- WordPress: Our Site is built on WordPress, which may use cookies for core functionality. Plugins used on our Site may also collect or process data.
All third-party service providers are contractually required to protect your personal information and may only use it to provide services on our behalf.
How Long We Keep Your Information
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Email subscribers and waitlist members: We retain your information until you unsubscribe or request deletion.
- Contact form submissions: We retain your inquiry for up to 24 months, after which it is deleted unless an ongoing coaching relationship exists.
- Analytics data: Google Analytics data is retained according to Google’s standard retention settings (typically 14 months for user-level data).
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device when you visit a website.
Types of Cookies We Use
Essential Cookies: Required for basic Site functionality, such as navigation and security. These cannot be disabled.
Analytics Cookies: Used by Google Analytics to understand how visitors use our Site. These cookies collect anonymized data about pages visited, session duration, and traffic sources.
Functionality Cookies: Used by WordPress to remember your preferences and improve your browsing experience.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of our Site. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Your Rights and Choices
Types of Cookies We Use
Depending on your location, you may have certain rights regarding your personal information:
Unsubscribe: Every email we send includes an unsubscribe link. You may opt out of marketing communications at any time. This will not affect transactional emails related to active coaching engagements or course enrollments.
Access and Correction: You may request a copy of the personal information we hold about you, or ask us to correct any inaccuracies, by contacting us at the email address provided below.
Deletion: You may request that we delete your personal information. We will comply with your request unless we are required to retain the data for legal or contractual reasons.
Data Portability: Where applicable, you may request your data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at susan@synceritspeaks.com . We will respond to your request within 30 days.
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include using secure, encrypted connections (SSL/TLS) for data transmission and partnering with reputable third-party service providers who maintain industry-standard security practices.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Third-Party Links
Children’s Privacy
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
If we make significant changes that affect how we use your personal information, we will notify you by email (if we have your email address) or by posting a prominent notice on our Site.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Syncerity Speaks® LLC
susan@synceritspeaks.com