A Fresh Look at Feedback

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Harnessing Constructive Feedback for Growth

Constructive feedback is a key driver of performance and leadership effectiveness. But most of us haven’t been properly supported with how to receive it. Here are three ways to respond.


Research indicates that constructive feedback is a key driver of performance and leadership effectiveness. However, most of us haven’t been properly supported with how to receive feedback, especially when it’s negative. Feedback not only involves listening and implementation, but ongoing reflection, conversation, and practice. Here are three ways to respond after receiving feedback:

1. Be poised, don’t rush to react. Use a grounding technique to calm your nervous system.

2. Be gracious in your language. Don’t attack, criticize, or blame anyone (or yourself).

3. Ask for more information. More data can help us fully understand the feedback, and inform how we may act moving forward.

Constructive feedback can be a compass that guides us, illuminating the path forward and helping us navigate the twists and turns of our personal and professional lives. It serves as a mirror, reflecting our strengths and weaknesses with clarity, and offering valuable insights into areas where we can improve and grow. It’s not about dwelling on what went wrong or assigning blame; rather, it’s about learning from our experiences and using that knowledge to course correct.

Every day, we have the opportunity to harness the power of feedback and use it as a catalyst for change. Whether it’s seeking clear, concrete input from a trusted coach, mentors, colleagues, or loved ones, or taking the time for self-reflection and introspection, feedback can empower us to reset our strategy, and restart with clarity and purpose.

How might you leverage feedback to push your reset button this week?

About the Author
Susan
Coaching and Workplace Psychology
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